Our mission

Our mission is to have lasting relationships based on trust and respect with all our patients, both existing and new. We endevour to provide you quality dental care in a safe and comfortable environment.

Booking an appointment

Please call us on 0262491785.

Our friendly staff will be able to discuss your needs and make an appointment for you.

Your first appointment

As well as addressing any dental concerns you may have, your first appointment is also our opportunity to get to know you.

We kindly ask you come in 10 minutes prior to your first appointment to complete your medical history form. Your medical history form will provide us details which may impact on the dental care you receive.

Any information provided to Lyneham Dental Care will be kept entirely confidential.

Cancelling an appointment

If you need to cancel or reschedule an appointment, we ask you to provide at least 24 hours' notice.

Patients who give less than 24 hours' notice and who fail to turn up to a scheduled appointment without notifying us in advance may be charged the cost of the missed consultation.

Emergency treatments

In the case of a dental emergency, contact Lyneham Dental Care as soon as possible. We will prioritise emergency cases to offer prompt treatment where possible.

Patient billing

Consultation fees are payable in full at the end of your appointment. We accept EFTPOS, VISA, MasterCard credit cards, cash and cheque.

Lyneham Dental Care provides instant health fund claims through the HICAPS system.

HICAPS

With us at Lyneham Dental Care, you can claim on the spot heath fund benefits through the HICAPS system at the time of payment.

The health fund benefit amount will be deducted from the overall treatment charge so you only need to pay the difference (gap). You no longer have to go to your health fund to claim your refund.

Please bring your private health care fund card to your appointment.

Location

Lyneham Dental Care is conveniently located on Hall Street at the Lyneham Shopping Centre, close to public transport and other amenities. See the contact page for a map and further details.

At Lyneham Dental Care, your safety is our first priority.

We are currently following the Australian Dental Association and the ACT Government Guidelines and treating emergencies only at least until the 1st of May. We will continue to assess and address the COVID-19 situation as it evolves.

During April, one of our dedicated and highly experienced dentists, Dr Stuart Long, is available for you by appointment on Mondays and Wednesdays 9am - 4pm (excluding public holidays).

If you have an emergency, please contact us on 62491785. If you reach the answering machine, please leave a message with your contact details and your dental concerns.

Our thoughts are with you and all of those who have been directly or indirectly impacted by the coronavirus (COVID-19) pandemic. These difficult times remind us how grateful we are to be part of such a supportive community. To all our patients and our community, thank you for your continued business and support. Please take care of yourself and each other. Stay safe and remember to floss, and we look forward to seeing you again in the future.

Sincerely,
Your Lyneham Dental Care Team

 

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